General Questions

General FAQs If you have a mortgage with Pepper Money, here are the answers to some frequently asked questions. If you can’t find what you’re looking for below or would like to talk to us about your mortgage you can call us on 03333 701 102  (lines are open 9am-6pm, Monday to Friday) or email us […]

Keeping your money safe

Keeping Your Money Safe How to report suspected fraud and some tips for keeping your money safe. If you need any further advice you can call us on 03333 701 102  (lines are open 9am-6pm, Monday to Friday) or email us at customerservice@pepper.money where one of our friendly team will be able to help. Call […]

General Questions

General Questions If you have a mortgage with Pepper Money, here are the answers to some general frequently asked questions  from our customers. If you can’t find what you’re looking for below or would like to talk to us about your mortgage you can call us on 03333 701 102 (lines are open 9am-6pm, Monday to […]

Money Worries

Money Worries If you are currently experiencing money worries, talk to us, we might be able to help. You can call us on 03333 701 102 (lines are open 9am-6pm, Monday to Friday) or email us at customerservice@pepper.money where one of our friendly team will be able to help. Call Us Email Us If you choose […]

Existing Customers

Existing Customers If you have a mortgage with Pepper Money, here are the answers to some frequently asked questions from our customers. If you can’t find what you’re looking for below or would like to talk to us about your mortgage you can call us on 03333 701 102  (lines are open 9am-6pm, Monday to […]

Your Account

Your Account If you have a mortgage with Pepper Money, here are the answers to some frequently asked questions about your account with Pepper Money from our customers. If you can’t find what you’re looking for below or would like to talk to us about your mortgage you can call us on 03333 701 102  (lines […]

Payments and Fees

Payments and Fees If you have a mortgage with Pepper Money, here are the answers to some frequently asked questions about your account with Pepper Money from our customers. If you can’t find what you’re looking for below or would like to talk to us about your mortgage you can call us on 03333 701 102 (lines […]

Thinking about applying

FAQ’s All you need to know before you apply Are you thinking about applying for one of our mortgages? Here are the answers to some frequently asked questions from potential applicants. We’re a UK mortgage lender, backed by a global financial institution. We help people who may have been knocked back by high street lenders […]

Application in process

FAQ’s General questions for applications in progress Are you in the process of getting a mortgage with us? Here are the answers to some questions we often get asked We’re a UK mortgage lender, backed by a global financial institution. We help people who may have been knocked back by high street lenders or are […]

General FAQ’s

How we help General questions, product related or case specific Here are the answers to some frequently asked questions from our broker partners that could help you as a firsts or seconds intermediary Product type Residential and Buy to Let mortgages General questions Who is Pepper Money? We’re an award-winning UK mortgage lender, backed by a […]