Products and criteria
Following government guidance and as part of our business continuity plan, we are able to continue to deliver business as usual, with every team set up with the technology they need to carry out their roles from home, this includes our operational staff as well as our field and telephony sales team whose contact details can be found here.
We wanted to re-iterate that at Pepper Money we remain committed to our growth plans and have a number of exciting proposition enhancements that are currently planned for later in the year, however we feel at this stage it is important that we protect our service levels so that our brokers can continue to provide clarity and certainty to their clients in an uncertain environment and have therefore made a number of changes to our pricing, criteria and rules.
Please continue to check back here for future updates.
Our latest response to the impact of COVID-19 can be found below: