Homeowner Loan


Pepper Money

Broker Resources

Find all the material you need for your next specialist Residential, Shared Ownership or Help to Buy application.

Broker Onboarding

We have introduced a refined process flow on our revamped website, which offers brokers useful tips and information on submitting business.

Intermediary Checklist

For each application you submit to Pepper Money, we’ll perform electronic checks on all personal and business details you provide.

Buy to Let Portfolio Schedule

All buy-to-let Landlords will need to download and save this document, before completing the Portfolio Schedule electronically.

Service Levels

Our latest Pepper Money service levels show how quickly we’re currently processing mortgage applications.


Find all the downloadable material you may need for first charge applications.

Contact Us

Contact the team at Pepper, we’re here to support and help you find the answers you need.

Intermediary Mortgage Sales Team

Our experienced team of BDMs, with direct access to a Case Owner that helps make lending decisions.

Solicitor Panel

Your customer has the option to choose a member from our approved solicitor panel.

Specialist Lending Study

The study takes a broader, detailed look at the views and impacts of mortgage customers.


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Mortgage Service Levels

Intermediary Mortgages

Working on DIP referrals received on:

2nd June

Responding to application portal broker messages on:

2nd June

Reviewing applications sent to our underwriters on:

2nd June

Working on applications received on:

2nd June

Currently reviewing valuations received on:

2nd June

Answering calls in less than (average speed):

< 1 minute(s)