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We want to help you place more Residential, Buy to Let and Affordable Home Ownership cases. 

At Pepper Money, we’re redefining lending norms – looking for a reason to offer help, rather than refuse it. We understand the challenges facing many of your customers and as a result, our approach and processes are developed with our broker partners and your customers at the heart of our thinking. We are a special specialist lender with the expertise to make sensible decisions and achieve better outcomes for more of your customers. 

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Upcoming Events

Seconds: Women in Mortgage

Bespoke

tbc
June 8, 2022

Legal & General Awards

Awards

tbc
June 10, 2022

Complete FS Golf Day

Face to Face

Winchester
June 12, 2022

Moneyfacts Awards

Awards

tbc
June 14, 2022

Simplybiz Showcase

Face to Face

Bolton
June 15, 2022

AMI Dinner

Dinner

tbc
June 22, 2022

Financial Reporter Roadshows – Buy to Let – Weybridge

Face to Face

Weybridge
June 29, 2022

The Mortgage Administrator Event

Virtual Event

Virtual Event
June 29, 2022

Financial Reporter Roadshows – Buy to Let – Solihull

Face to Face

Solihull
June 30, 2022

Financial Reporter Roadshows – Buy to Let – Peterborough

Face to Face

Peterborough
July 6, 2022

Financial Reporter Roadshows – Buy to Let – Stoke

Face to Face

Stoke
July 7, 2022

The British Mortgage Awards

Awards

tbc
July 7, 2022

Complete FS Broker Event (roundtable)

Face to Face

Southampton
August 5, 2022

Finance Advice Group Conference (roundtable)

Face to Face

tbc
September 14, 2022

IMLA Dinner

Dinner

tbc
September 15, 2022

PMS Conference

Stand

tbc
September 22, 2022

The British Specialist Lending Awards

Awards

tbc
September 22, 2022

Mortgage Vision

Face to Face

Birmingham
September 28, 2022

MAE (stand) (300-400 delegates)

Stand

Manchester
September 29, 2022

MAB Conference

Face to Face

tbc
October 2, 2022

TRMN Conference and Awards

Face to Face

Birmingham
October 3, 2022

MI Live Roadshow (Roundtable)

Face to Face

Watford
October 4, 2022

TMA Conference (Stand and panel)

Face to Face

October 5, 2022

Openwork Webinar

Face to Face

tbc
November 5, 2022

Simplybiz Showcase

Face to Face

Midlands
November 8, 2022

Excellent

Our customers think we are Excellent

with 426 customer reviews,

and we score 4.7 out of 5!

Service levels

Our latest service levels

Our latest Pepper Money service levels show how quickly we’re currently processing first charge applications on behalf of our customers.

What we’re working on

June 28, 2022 4:42 am

Our call capacity (average)

9am
10am
11am
12pm
1pm
2pm
3pm
4pm
5pm

Referrals

Working on DIP referrals received on:

27th June

Messages

Responding to application portal broker messages received on:

27th June

Reviews

Reviewing offer assessment sent to our underwriters on:

27th June

Applications

Working on applications received on:

27th June

Valuations

Currently reviewing valuations received on:

27th June

Calls

Answering calls in less than (average speed):

< 1 minute(s)

Think carefully before securing other debts against your home. Your home may be repossessed if you do not keep up repayments on a mortgage or any other debt secured on it.

About Pepper Money

Pepper Money is the brand name used globally by all Pepper Group companies to market consumer finance products. In the UK, Pepper Money offers a range of residential, buy to let, and second charge mortgages to borrowers.

Pepper Money is part of the Pepper Group, a diversified, global financial services business, whose senior management team is some of the most experienced in the UK mortgage industry having built a long-lasting reputation for creating innovative, flexible home loan products and services. 

Pepper money

UK Mortgage Lending Ltd (UKMLL) t/a Pepper Money is authorised and regulated by the Financial Conduct Authority (FCA) under registration number 710410 as a provider of regulated mortgages. The FCA does not regulate our Buy to Let mortgages. UKMLL is a member of the Finance and Leasing Association and follows its Lending Code as a provider of second charge regulated mortgages. Registered Office: 4 Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ. Registered in England and Wales under Company Number 08698121.

Pepper Money Limited t/a Pepper Money is authorised and regulated by the Financial Conduct Authority under Firm Registration Number 811609 as a provider of regulated mortgages. The FCA does not regulate our Buy to Let mortgages. Registered Office: Harman House, 1 George Street, Uxbridge, London UB8 1QQ. Registered in England and Wales under Company Number 11279253. Calls may be monitored or recorded for training, compliance and evidential purposes.

Information

First Charge Service Levels

Intermediary - First Charge

Working on DIP referrals received on:

27th June

Responding to application portal broker messages on:

27th June

Reviewing applications sent to our underwriters on:

27th June

Working on applications received on:

27th June

Currently reviewing valuations received on:

27th June

Answering calls in less than (average speed):

< 1 Minutes