Thinking of applying?

We have the answers we often get  asked by potential applicants

Application in progress

Read our FAQs if you’re in the process of applying for a mortgage.

You have a mortgage with us

If you have a mortgage with us, we have all you need to know.


First Charge Service Levels

Intermediary - First Charge

Working on DIP referrals received on:

27th June

Responding to application portal broker messages on:

27th June

Reviewing applications sent to our underwriters on:

27th June

Working on applications received on:

27th June

Currently reviewing valuations received on:

27th June

Answering calls in less than (average speed):

< 1 Minutes