Thinking of applying?

Are you thinking about applying for one of our mortgages or homeowner loans? Here are the answers to some questions we often get asked.

Application in progress

Are you in the process of getting a homeowner loan with us? Here are the answers to some questions we often get asked.

You have a loan with us

If you have a homeowner loan with Pepper Money, here are the answers to some frequently asked questions from our customers.

Information

Mortgage Service Levels

Intermediary Mortgages

Working on DIP referrals received on:

25th November

Responding to application portal broker messages on:

25th November

Reviewing applications sent to our underwriters on:

25th November

Working on applications received on:

25th November

Currently reviewing valuations received on:

25th November

Answering calls in less than (average speed):

< 1 Minutes