Thinking of applying?

Are you thinking about applying for one of our mortgages or homeowner loans? Here are the answers to some questions we often get asked.

Application in progress

Are you in the process of getting a homeowner loan with us? Here are the answers to some questions we often get asked.

You have a loan with us

If you have a homeowner loan with Pepper Money, here are the answers to some frequently asked questions from our customers.

Information

First Charge Service Levels

Intermediary - First Charge

Working on DIP referrals received on:

27th June

Responding to application portal broker messages on:

27th June

Reviewing applications sent to our underwriters on:

27th June

Working on applications received on:

27th June

Currently reviewing valuations received on:

27th June

Answering calls in less than (average speed):

< 1 Minutes