Modern Slavery Act

Modern Slavery Act 2015 Statement

At Pepper Money we recognise the responsibility that we have as a commercial organisation to prevent and combat modern slavery in our business and the supply chains we participate in. We aim to achieve this by operating in a manner that is ethical, transparent and fair and we have designed policies and procedures to drive this behaviour in every area of our business.

Information correct at: June 25, 2022 3:42 am

This statement is made on behalf of UK Mortgage Lending Limited (formerly Optimum Credit Limited) and Pepper Money Limited (“Pepper Money”) pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our statement for the financial year ending 31 December 2020.

At Pepper Money we recognise the responsibility that we have as a commercial organisation to prevent and combat modern slavery in our business and the supply chains we participate in. We aim to achieve this by operating in a manner that is ethical, transparent and fair and we have designed policies and procedures to drive this behaviour in every area of our business.

UK Mortgage Lending Limited is incorporated in England and Wales, with registered company number 08698121 and registered office at 4 Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ.

Pepper Money Limited is incorporated in England and Wales, with registered company number 11279253 and registered office at Harman House, 1 George Street, Uxbridge, Middlesex, UB8 1QQ.

We are a FCA-regulated mortgage lender operating in the UK financial services market. We are a part of the global Pepper Group (Group) with our head office being in Sydney, Australia. The Group operates various loan administration, financial advisory, residential mortgage and consumer lending businesses in Europe, Asia and the Pacific regions and has over 1,000 employees worldwide.

The Pepper Money business is organised into seven business units, including Operations, Sales & Marketing, Legal, Human Resources, Finance, Compliance, Risk and IT.

We deal with hundreds of companies that supply us with a broad range of products and services. In many cases those companies also have extensive supply chains. In terms of modern slavery, we are particularly focused on those supply chains where there is a higher degree of sub-contracting and outsourcing to developing countries and so we pay particular attention to our technology and IT hardware supply chains and/or any providers of branded merchandise.

We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our Modern Slavery and Human Trafficking Policy reflects this commitment, as well our intention to act transparently, ethically and fairly in all our business dealings. The policy also reflects our approach to implementing and enforcing effective systems and controls to monitor and ensure that our supply chains are free from slavery and human trafficking.

In addition to our Modern Slavery and Human Trafficking Policy, we demonstrate our commitment through our:

  • Supplier Management Framework;
  • Whistleblowing Policy;
  • Anti-Money Laundering Policy and Procedure.

At Pepper Money, we hold our suppliers to high standards. We expect suppliers to demonstrate the same level of commitment to the elimination of modern slavery and human rights abuses in their supply chains as we do and this is a major focus of our due diligence and contract negotiation process for new suppliers.

At the outset of a business relationship, all potential suppliers are made aware of our zero-tolerance approach to slavery and human trafficking. We request that suppliers (where applicable) complete our Modern Slavery Act questionnaire so that we can find out more about the business and determine whether a supplier is ‘high risk’ before making a decision on whether to engage that business. We will only enter into a contract or terms of business which address compliance with the Modern Slavery Act 2015 and requires businesses to make an annual confirmation of compliance.

Once onboarded, we expect all our suppliers to:

  • conduct their business dealings in a transparent and ethical manner;
  • comply with the requirements of Modern Slavery Act 2015;
  • notify us as soon as the supplier becomes aware of any actual or suspected slavery or human trafficking in their supply chain; and
  • upon request, complete annual confirmation statements.

 

As part of our initiative to identify and mitigate risk we have a Modern Slavery and Human Trafficking Procedure which sets up a system for:

  • assisting employees to identify and assess potential breaches of the Modern Slavery and Human Trafficking Policy and the Modern Slavery Act 2015 in our business including our supply chains through awareness and training;
  • mitigate the risk of slavery and human trafficking occurring in our supply chains; and
  • providing a system for reporting actual or suspected breaches and for maintaining the confidentiality of the individual making the report.

 

We have dedicated Risk and Compliance teams, and further support is provided by the following departments:

  • Legal
  • Human resources
  • Operations

To ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we provide training to our staff. Where we consider it necessary, we also require our business partners to provide training to their staff and suppliers and providers.

We have not identified any areas requiring immediate action with regard to supplier relationships, beyond our regular procurement due diligence processes and our internal third-party supplier policies.

We are, however, committed to taking all appropriate steps to mitigate the risk of modern slavery or human trafficking taking place in our supply chain. We are committed to undertaking regular reviews of our procurement and supply chain management procedures to ensure that we are doing everything we can to identify, mitigate and eliminate the risk.

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About Pepper Money

Pepper Money is the brand name used globally by all Pepper Group companies to market consumer finance products. In the UK, Pepper Money offers a range of residential, buy to let, and second charge mortgages to borrowers.

Pepper Money is part of the Pepper Group, a diversified, global financial services business, whose senior management team is some of the most experienced in the UK mortgage industry having built a long-lasting reputation for creating innovative, flexible home loan products and services. 

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UK Mortgage Lending Ltd (UKMLL) t/a Pepper Money is authorised and regulated by the Financial Conduct Authority (FCA) under registration number 710410 as a provider of regulated mortgages. The FCA does not regulate our Buy to Let mortgages. UKMLL is a member of the Finance and Leasing Association and follows its Lending Code as a provider of second charge regulated mortgages. Registered Office: 4 Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ. Registered in England and Wales under Company Number 08698121.

Pepper Money Limited t/a Pepper Money is authorised and regulated by the Financial Conduct Authority under Firm Registration Number 811609 as a provider of regulated mortgages. The FCA does not regulate our Buy to Let mortgages. Registered Office: Harman House, 1 George Street, Uxbridge, London UB8 1QQ. Registered in England and Wales under Company Number 11279253. Calls may be monitored or recorded for training, compliance and evidential purposes.

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First Charge Service Levels

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Working on DIP referrals received on:

24th June

Responding to application portal broker messages on:

22nd June

Reviewing applications sent to our underwriters on:

23rd June

Working on applications received on:

22nd June

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23rd June

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