Our Second Charge Sales Team

We’ll help you place your customers second charge case

There’s a range of support available to our broker partners, including our experienced team of BDMs, who are here to help you place more second charge cases.

We take a more human approach to underwriting, to build a truer picture and reach a fairer outcome. We design products that are easy to understand and simple to place. We strive to make each interaction you have with us easier than the one before. And we share valuable insight and expertise that give you an edge and build your reputation.

That’s why you’ll always find us with our doors and our minds wide open. Ready to challenge convention, read between the lines and see the story behind the numbers. We will find a place for your case with a path to success for your customers and your business.

Excellent

Our customers think we are Excellent

with 401 customer reviews,

and we score 4.6 out of 5!

Seconds Team

Our Business Development Managers

Caroline Mirakian Head of National Accounts at Pepper Money

Caroline Mirakian

Sales Director

With nearly 20 years’ experience, Caroline is our Seconds Sales Director. She is responsible for our external Sales team as well as looking after all of our Broker Relationships.

Tom Whitney

Head of Sales

Tom has over 15 years’ experience in the specialist lending industry working with brokers and lenders to provide superior customer outcomes. He’s held roles in sales, business development, operations and relationship management.
Matthew Batte Pepper Money

Matthew Batte

BDM South

Matthew has extensive experience in the seconds market and is committed to helping support our broker partners with their business growth.

For Intermediary use only

About Pepper Money

Pepper Money is the brand name used globally by all Pepper Group companies to market consumer finance products. In the UK, Pepper Money offers a range of residential, buy to let, and second charge mortgages to borrowers.

Pepper Money is part of the Pepper Group, a diversified, global financial services business, whose senior management team is some of the most experienced in the UK mortgage industry having built a long-lasting reputation for creating innovative, flexible home loan products and services.

Pepper money

UK Mortgage Lending Ltd (UKMLL) t/a Pepper Money is authorised and regulated by the Financial Conduct Authority (FCA) under registration number 710410 as a provider of regulated mortgages. The FCA does not regulate our Buy to Let mortgages. UKMLL is a member of the Finance and Leasing Association and follows its Lending Code as a provider of second charge regulated mortgages. Registered Office: 4 Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ. Registered in England and Wales under Company Number 08698121.

Information

First Charge Service Levels

Intermediary - First Charge

Working on DIP referrals received on:

27th May

Responding to application portal broker messages on:

27th May

Reviewing applications sent to our underwriters on:

27th May

Working on applications received on:

27th May

Currently reviewing valuations received on:

27th May

Answering calls in less than (average speed):

< 1 Minutes
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