We are aware of scams involving individuals being offered loans for an advanced upfront fee. With the fraudster posing as a representative of a financial services organisation. At Pepper Money we do not charge any fees before the application stage. We would not approach you directly in this way. Your broker will be able to tell you what fees and charges the product you’re applying for has, and when they will be charged. If you think you have been a victim of such a scam, please contact your bank immediately and report it to action fraud.
How to report suspected fraud and tips for keeping your money safe.
What do I do if I think there is fraud on my account.
To report fraud or suspicion of fraud please call us as soon as you can on 03333 701 102. Our lines are open from 9 am to 6 pm, Monday to Friday. One of our team will investigate it for you.
Should I share documents with my information on it with you or my broker?
Watch out for phishing scams. Our checklist below can help you avoid falling foul
Contacting us won’t impact your credit score.
If you choose to email us, we will respond to your message within 5 working days. This will either be via a telephone call or a letter in the post. If your request is urgent please call us.