We are aware of scams involving individuals being offered loans for an advanced upfront fee. With the fraudster posing as a representative of a financial services organisation. At Pepper Money we do not charge any fees before the application stage. We would not approach you directly in this way. Your broker will be able to tell you what fees and charges the product you’re applying for has, and when they will be charged. If you think you have been a victim of such a scam, please contact your bank immediately and report it to action fraud.

Help to Buy Mortgages

A simpler path to Help to Buy mortgages

At Pepper Money we are here to provide a human approach to mortgage lending. We understand real-life happens and blips should not prevent ambitious Hopeful Homeowners from buying their first home or taking the next step from renting. Not all customers are suited to computerised, credit score-based lending and that’s why we look past a credit score and see the person behind the numbers.

The “Help to Buy: Equity Loan” (England) scheme is now closed to purchases. 

You can continue to purchase a property in Wales through the Help to Buy Wales scheme. The Welsh Government have extended the scheme from 1st April 2023 until 31st March 2025. 

From the 1 April all homes sold through the scheme will need to meet a minimum of EPC B and the purchase price cap will rise from £250K to £300K. The new criteria of EPC B and rise in price cap will apply to properties purchased from 1 April onwards, any applications received before 1 April will need to meet the schemes current parameters, including the £250k price cap.

Full details can be found here: Help to Buy – Wales

I'm interested in getting a mortgage

Unlike high street lenders, Pepper Money has a dedicated team that looks at each mortgage application on its own merits. We have a positive lending attitude to help people succeed.   

Past mistakes shouldn’t get in the way of the next chapter. If you’re looking for a mortgage lender that doesn’t just rely on automated systems, you’ve come to the right place.

Our Help to Buy mortgages are only available through mortgage advisers, so if you’re interested in getting a mortgage with us, click on the link below.

Are you a hopeful homeowner?

Our handy guide explains how the Help to Buy mortgage application process works, step by step


Payment requirements

Before you get started with the Help to Buy equity loan process, make sure you have are able to pay for:​

  • A reservation fee to reserve your home (up to £500).
    Note This fee is fully refundable if you’re not approved for a mortgage with us. 
  • A minimum of 5% deposit on exchange of contracts
  • Completion fees (such as stamp duty, legal fees and
  • mortgage fees)


Search online for new homes for sale using a Help to Buy: Equity Loan.



Reserve your home with the homebuilder and pay a fee of no more than £500. This fee is fully refundable if you’re not approved for an equity loan.


Find a mortgage adviser​

Consider seeking independent financial advice. Search online for a mortgage adviser who can help with Help to Buy mortgages.


Upload your documents

Upload your documents to your adviser – Typical documents you’ll need are listed here.

One of these essential documents:

  • Valid passport,
  • Valid photo card driving license (full or provisional),
  • National Identity Card, Firearms certificate or shotgun license,
  • Identity card issued by the Electoral Office for Northern Ireland

One of these additional documents:

  • Current council tax bill,
  • Or statement Non-internet generated bank statements,
  • Or credit card statements or utility bills.

Decision in Principle

Your mortgage adviser will get a Decision in Principle. Your mortgage adviser will assess whether in principle you could afford to make repayments on a proposed Help to Buy property.


Apply for Equity Loan

The Help to Buy agent will check if you are eligible for the scheme. Applicant completes a Property Information Form to apply for an equity loan, a Decision in Principle will be required.


Authority to proceed

If the application is approved, the Help to Buy agent will provide Authority to Proceed (ATP) to buy the applicants new home. This is valid for 3 months.


Application submitted

Application submitted with Pepper Money Good news! Your official mortgage application has begun.


Property valuation

A valuation will be conducted by an independent surveyor on our behalf.


Your Official Mortgage offer

Once our human underwriters have assessed your application and are confident you can afford your repayments, we will issue a formal mortgage offer.


Documents & funds exchanged

If you accept the terms of the mortgage, your conveyancer will assist with signing the final contract, deeds and completion of Stamp Duty forms. They will also exchange funds between you, Pepper Money and the developer.


Collect the keys

The day you’ve been waiting for has arrived – you can collect your keys and start the new step of your journey in your new home.

Frequently asked questions

At Pepper Money, we’re ready to challenge convention, read between the lines and see the story behind the numbers.

Thinking about applying?

We have the answers we often get asked by potential applicants.

Application in progress?

Read our FAQ's in you're in the process of applying for a mortgage.

Got a mortgage with us?

If you have a mortgage with Pepper Money, we have all you need to know.