Happy Holidays. Our Christmas Customer Service opening hours are: 19 – 23 December: 9am – 6pm  I  24 – 27 December: Office closed 

28 – 30 December: 9am – 6pm  31 December – 2 January: Office closed

Brokers/intermediaries please refer to our Broker portal for our Christmas servicing hours.

Pepper money

Almost Primers

Owning a home can be a steep learning curve. Many of your clients will have overextended themselves at some point, even if they’re now well on the way to getting back on track.


Help your customer get back to Prime

At Pepper, we believe past decisions shouldn’t stop people achieving their goals. Our range of flexible and affordable products are designed to help your clients remortgage or move home – and take their last step towards becoming Prime borrowers.

Who are Almost Primers?

Lending Criteria


Our customers think we are Excellent

with more than 600 customer reviews

Need help with your mortgage case?

To discuss a case, or find out more about our products, call our experienced team. Ready to submit? Log into the application portal to get started, or register if it’s your first case with Pepper Money.


Mortgage Service Levels

Intermediary Mortgages

Working on DIP referrals received on:

27th January

Responding to application portal broker messages on:

27th January

Reviewing applications sent to our underwriters on:

27th January

Working on applications received on:

27th January

Currently reviewing valuations received on:

27th January

Answering calls in less than (average speed):

< 1 Minutes