Please note that we or members of our Group Companies may record or monitor telephone calls for quality control and training purposes. In the event of such recordings being made, the content of those recordings may constitute your personal information. Such data will be processed in accordance with this Privacy Policy and kept for 4 years from the date of the call.

If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please contact us at We will endeavour to respond to you promptly.

If you believe our processing of your personal information does not comply with applicable data protection law, you can make a complaint to the UK Information Commissioner’s Office who may be contacted at or telephone: 0303 123 1113.