On Wednesday, July 16th, Pepper Money hosted its latest tailored Retreat to address broker burnout. The event programme features a restorative series of wellness events and activities centred on mindfulness and self-care to help brokers. The events promote a healthier work-life balance for UK mortgage brokers and professionals allowing them to be more balanced.
Attendees were treated to valuable self-care tips from keynote speaker and Glow CEO, Emma Harris, and discovered the power of breathwork to slowdown from Jessie Laute, one of the UK’s top breathwork experts.
They also took part in an expert-led session with Paul Adams, Pepper Money’s Sales Director and Jane Benjamin, Director of Mortgages, Connect for Intermediaries, that allowed brokers to relax and escape their daily pressures.

Jane Benjamin, representing Mortgage Industry Mental Health Charter (MIMHC) and Director of Mortgages, Connect for Intermediaries, who spoke at Retreat South, said:

“This Retreat was an amazing opportunity to network with peers. As a profession, we face so many pressures and challenges that it often feels like you are very alone, so it was fantastic to gather together with colleagues from the broker community.

The event provided a welcoming space to share our personal stories, as well as practical, hands-on tips to combat stress and restore balance. It’s refreshing for a lender to put brokers’ mental health first, and I’m hoping the event will be a catalyst for people like me to achieve a better work-life balance.”

Sarah Tucker, CEO of The Mortgage Mum, said:

“It’s been absolutely amazing. It’s so needed, more needed than I thought it was. Emma was a complete standout for me. She was so impactful, so you can really resonate with everything she said, but she was also powerful.

I felt her message so much that she made me cry. But, a huge realisation, you get light bulb moments in your life. She is definitely one of mine. So, I’ll be talking about this event for a long time because of my impact.”

Paul Adams continues:

“There was a powerful keynote from Emma Harris, whose own extraordinary story showcases the vital importance of looking after your own mental health, as well as a guided session with leading breathwork coach Jessie Laute. Our plans for the next phase of this popular series include a range of new events designed to reach even greater numbers of brokers and help them to prioritise their own personal wellbeing and mental health alongside their career.”

With additional Retreat activities planned for upcoming exhibitions later this year, we plan to expand the reach and impact of our Be More You initiative to support more brokers.

After the event, keynote speakers Emma Harris and Jessie Laute appeared as guests on The Specialist Podcast hosted by Rob Barnard, where they shared their inspiring stories. Emma’s journey led to the creation of her Slow the F**k Down movement while Jessie’s experience with corporate burnout motivated her to train as a breathwork expert.

Listen to their powerful stories here.

Here's some of the great things that happened at our London wellbeing event

We understand that behind the broker you have to be, there’s the broker you want to be

And although we can’t promise to single-handedly transform the market outlook, we can take you closer to life as you’d like it. A life where you’re spending more time working on the important things. And getting more space to enjoy personal things.