I’m behind on my mortgage or homeowner loan. Have you sent me a text to make a payment?

We use text messages to communicate with some customers when they’ve recently missed a payment. We understand you may want to check if the message you’ve received is from Pepper Money and not a fraud attempt.

To reassure you, the message will display from; ‘PEPPER’ on your phone, and the link to make a payment will contain the word Pay Thru, our payment partner.

If you’re still unsure if a text is from us, one of our team will be happy to help you, You can give us a call Monday to Friday between 9am – 6pm on 03333 701 102. You can also make an automated payment by phone using the same telephone number, 24 hours a day.