Be more
We understand that behind the broker you have to be, there’s the broker you want to be. We’re here to help you fulfil your professional and personal ambitions.
For our broker partners
What we offer
Realising their ambitions. And yours
At Pepper Money, we exist to help you and your customers succeed. We look for opportunities to say yes, rather than reasons to say no.
We understand that brokers have a range of different needs – because your customers do, too. These clients may want to take the next step in their homeowning journey – or move on from a difficult financial situation. You want to give them the best service, in the most efficient and profitable ways.
We’re here to help you both fulfil your ambitions. By offering simple, inclusive products. By having a human approach to decision-making. By being easy to work with. And by providing specialist expertise you can rely on.
After all, when you keep an open mind and listen to people, everyone succeeds.
That’s Pepper Money.
Excellent
Our customers think we are Excellent
with more than 1000 customer reviews
We help people succeed
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By offering simple, inclusive products
With broad criteria. Competitive pricing. And a positive lending attitude. When you put it all together, it means you’re able to help more of your customers.
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By being easy to work with
Enjoy direct access to a decision maker. Clear, timely communication. And smoother case management thanks to our online portals.
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By taking a human approach to decision-making
We consider people, not credit scores. So you get a fairer – and often more generous – lending decision.
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By providing specialist expertise you can rely on
You’ll hear it in the dedicated support you receive over the phone and see it in the way we handle your files.
Residential Mortgages
Our product range is structured around your customers most recent financial event including CCJs and defaults.
Second Charge Mortgages
We will help you find the right second charge mortgage deal for your customer based on their individual circumstances.
First Homes Mortgages
First Homes is a government scheme that provides Hopeful Homeowners the option to purchase a new build home.
Right to Buy Mortgages
We understand real-life happens and blips should not prevent ambitious Hopeful Homeowners from buying a home.
Help to Buy Mortgages
We’re here to help your customers take their first steps on the property ladder with our Help to Buy range.
Shared Ownership Mortgages
Our Shared Ownership Mortgage products can help your customers to buy a share of a new build property.
Service levels
Our latest service levels
Our latest Pepper Money service levels show how quickly we’re currently processing mortgage applications on behalf of our customers.
What we’re working on
Our call capacity (average)
Referrals
Working on DIP referrals received on:
Messages
Responding to application portal broker messages received on:
Reviews
Reviewing offer assessment sent to our underwriters on:
Applications
Working on applications received on:
Valuations
Currently reviewing valuations received on:
Calls
Answering calls in less than (average speed):
Resources
Our Intermediary tool kit has all the information you need
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Product Guides
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Criteria Guides
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Packaging
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Calculators
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