We’ll help more of your customers find their place

There’s a range of support available to our intermediaries, including our experienced team of BDMs, and direct access to a Case Owner that helps make lending decisions.

We take a more human approach to underwriting, to build a truer picture and reach a fairer outcome. We design products that are easy to understand and simple to place. We strive to make each interaction you have with us easier than the one before. And we share valuable insight and expertise that give you an edge and build your reputation.

That’s why you’ll always find us with our doors and our minds wide open. Ready to challenge convention, read between the lines and see the story behind the numbers. We will find a place for your case with a path to success for your customers and your business.

FIRSTS TEAM

Our Regional Development Managers

Michelle Walsh

Regional Development Manager

Michelle has been a BDM for over 12 years, joining Pepper in September 2025. When not helping brokers you will find her on a beach somewhere hot, on a long, fresh walk, or upside down in a peaceful yoga studio!

Paul Drinkwater

Regional Development Manager

Paul has been a BDM for nearly 20 years and likes nothing more than providing solutions for brokers. When not working, you'll find Paul at the City ground supporting Nottingham Forest, or on a nice walk with a cosy pub at the end by way of reward...

Max Hill

Regional Development Manager

Max has looked after brokers and firms in Yorkshire and the North East since joining in 2019. With nearly twenty years industry experience as a BDM and an adviser he's well placed to help brokers support their customers. When he's not working he enjoys holidays with his family, following his beloved Sheffield United and attempting to play golf.
Sam Bickerton

Sam Bickerton

Regional Development Manager

Sam has been supporting brokers in the South East for over 15 years and has been with Pepper since 2023. Outside of work you'll find him playing football, or enjoying long dog walks with his family.
Alex hall

Alex Hall

Regional Development Manager

Alex has worked in the mortgage industry for over 10 years and worked as an Underwriter for 4 mortgage lenders, including Pepper, who he joined in 2022. This experience places Alex in the perfect position to help resolve those complex mortgage cases. Alex loves fitness, astronomy and colourful credit reports in equal measures.
Grace Bennett RDM Pepper Money

Grace Bennett

Regional Development Manager

Grace has been a BDM for nearly 6 years, with over 8 years' experience in the specialist lending market, she enjoys working closely with her brokers to support their clients with flexible lending solutions. Outside of the field you will find Grace booking her next travel adventure or binge-watching Netflix' latest thriller!
Steven Bailey RDM Pepper Money

Steven Bailey

Regional Development Manager

With 20 years in financial services, 12 of which in the intermediary mortgage market, all within specialist lending, Steve is passionate about customers who are underserved by mainstream lending. He works tirelessly to deliver solutions for brokers, delivering timely responses and delivering good outcomes. When not at work, there is no let up, Steve's family of three children keep his on his toes or if he ever does get some time to himself, he'll be planning and training for his next Tough Mudder.

MANAGEMENT TEAM

Our Sales Management team

Paul Adams Sales Director at Pepper Money

Paul Adams

Sales Director

Leading the sales & distribution teams, Paul enjoys close external relationships and adapting feedback and ideas into solutions for customers & brokers, always pushing to help those underserved elsewhere. In his spare time, Paul is a keen self-taught guitarist and a secret Taylor Swift fan!
Ryan Brailsford Pepper Money

Ryan Brailsford

Business Development Director

With 25 years in the intermediary mortgage market, predominantly in specialist lending, Ryan is passionate about customers who are underserved by mainstream lending and works tirelessly externally and internally to develop Pepper’s proposition to offer solutions in this area. When not at work, Ryan can usually be found off-roading in The Lake District or relaxing round a pool with a cold lemonade!

Rob Barnard

Intermediary Relationship Director

Rob's been in the industry for well over 30 years now, but shows no signs of slowing down. In his second spell at Pepper he leads the relationships with all our key distribution partners and you'll often see him around the country presenting at many industry events. Outside of work, he's a season ticket holder at Macclesfield FC, grows big vegetables and can be often seen each dressed as the Dame in Panto -"Oh yes he can"
Dianne Corner Pepper Money

Dianne Corner

National Sales Manager

Dianne (Di) joined Pepper Money in 2022 and looks after the day to day running of the Sales Team. Her biggest passion in work is coaching and developing the team, and outside of work you'll find her on the golf course, a ski slope or a sun lounger.

Brad Rhodes

National Key Accounts Manager

Brad has worked in mortgages for over 15 years. He has looked after Networks and Clubs for 8 and a half years, with nearly 4 of those at Pepper Money. Brad loves to socialise and loves telling people how he doesn't eat gluten. When not talking to brokers or industry "folk", Brad can be found on a golf course losing balls or watching his favourite team: Manchester United.
Mark Shelper

Mark Shelper

National Key Accounts Manager

Mark is currently enjoying his 2nd spell at Pepper Money, now as a National Account Manager, after originally joining in 2016. Mark has worked in the mortgage industry since 1999 and has long term experience in the Specialist Lending market. Outside of work Mark spends his time with his 2 daughters and loves a Sunday watching F1 or MotoGP.

Need help with your mortgage case?

To discuss a case, or find out more about our products, call our experienced team. Ready to submit? Log into the application portal to get started, or register if it’s your first case with Pepper Money.

Telephone BDM Team

Brokers looking to discuss their specialist cases can now get in touch with our Telephone BDM’s to see how Pepper Money may be able to help.