WHAT WE'RE WORKING ON
Our latest service levels
Our latest Pepper Money service levels show how quickly we're currently processing mortgage applications on behalf of our customers.
July 7, 2026 11:57 pm
Our call capacity (average)
9am - 11am
12pm - 3pm
4pm - 5pm
Referrals
Working on DIP referrals received on:
7th July
Applications
Working on applications received on:
7th July
Messages
Responding to application portal broker messages received on:
7th July
Valuations
Currently reviewing valuations received on:
7th July
Reviews
Reviewing offer assessment sent to our underwriters on:
7th July
Calls
Answering calls in less than (average speed):
< 2 minutes