Yes, we use text messages to communicate with some customers and send secure payment links.

Once you’ve requested this, the message you receive will display from; ‘PEPPER’ on your phone. The link to make a payment that you request will contain the word Pay Thru, our payment partner.

If you’re unsure if a text is from us, one of our team will be happy to help you. You can give us a call Monday to Friday between 9am – 6pm on 03333 701 102. You can also make an automated payment by phone using the same telephone number, 24 hours a day.